Frequently Asked Questions

Frequently Asked Questions

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How to Contact Hostelworld

How to log into my property Hostelworld Inbox

Promotional Tools and Services

Flexible NRR

Experiences by Counter


Featured Listings

Hostelworld Booking Engine for your own website

Rate Tracker : Free Price Comparison tool for your hostel

Reviews and Ratings

Reviews FAQ

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How to manage negative reviews

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Prices and Availability

New Calendar View


Release Day Cutoff Time

Bed & Breakfast Rates

Rate Type Features

Channel Manager

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Standard Rate

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Non Refundable Rates

Edit Availability

Room Setup

Minimum Night Stays

Online Content

Updating my property description

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Images and Video content


View & Collect Bookings using Hostelworld Inbox

No shows and Cancellations

Hostelworld Group Bookings


Reports & Statistics


Payment Details

Credit Card Information

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Setting Up your Hostelworld Profile

Step by step instructions

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Backpack Online and Counter PMS


About Backpack Online

BPO Profile Set Up

Backpack Online Rates & Availability

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Managing Bookings in Backpack Online

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