Credit Card Information


If you are using Hostelworld Inbox or BPO 

Guest's credit card details can be found by bringing up the booking page in your Hostelworld Inbox or BPO, clicking into booking and then into CC details link.

If you are using a channel manager 

To see if you channel manager allows credit card access please check here

For all other channel managers, you will need to log into Hostelworld Inbox to get credit card data.

As Hostelworld is PCI compliant, there are a number of restrictions on credit card details

  • Credit card details are stored in the system up until 7 days  after the scheduled check out date, due PCI Regulations.
  • Unable to store & display CVV/CVC code. However if your business is listed as an accommodation provider you should be able to charge anyway by bypassing the code. Contact your bank or the credit card company for more information.


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