We do not allow reviews written by owners or managers or any reviews where incentives or threats are used by managers or owners to influence customers. If you are aware of any such abuse, please inform us.
We only accept reviews from customers who have booked and stayed at a property booked through our website. If it is confirmed that the traveller did not actually stay or was asked to leave for genuine reasons by the property owner / manager, we reserve the right to remove such review.
To flag or report abuse of our reviews system, or posts that appear to violate these guidelines, you can contact us.