Within your Hostelworld Inbox you can find a few usefull reports on your Hostelworld customers and reservations, to access them just click on Reports tab.
Here you can find different options:
- Booking Analysis
It gives a breakdown of all bookings made from Hostelworld Group for a year or a specific date range. Bear in mind that cancellations are not included in this report
And also the Lead Time
- Customer Analysis
This report shows you a breakdown of your bookings by nationality for the date range chosen
- Customer Rating
Gives you the option to view all your customer rating for the different sites Hostelworld.com, Hostelbookers.com & Hostels.com.
- VAT Invoices
It is only available for European Properties. Since the EU legislation of 2010 we are obliged to hold a VAT number for all properties based within the EU in order to comply with EU VAT legislation and we are issuing regular monthly invoices, which have 0 value and do not require any payment to Hostelworld except for Irish Properties