BPO : Options within a Booking

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 6.1 Allocate a room

 

Select the booking

Click the Rooms tab on the left

Select the required room from the drop down

Click Save

 

When a room number/name is displayed the number in brackets is the number of beds available in that room

 

 

 

6.2 Allocate a specific bed

 

Select the booking

Click the Guest tab on the left

Click anywhere within the line

Select the relevant bed from the drop down

Click Save Changes

 

 (A room must be allocated in order to show the bed list)

 

 

 

 6.3 Move Booking to a different Room Type

 

Select booking

Click the Rooms tab on the left

Click Change Types

 

 

Select the number of beds in the new room type. Change the original number of beds to zero. Click Save

 

 

 

6.4 Change the number of Guests within a Booking

 

Select the booking

Click Change Types (See above).

Change the number of beds in the required room type

Click Save

 

6.5 Enter all guest names to a booking

 

Select the booking

Click the Guest tab on the left

Click any row to edit/enter details

The number of lines represents the number of beds booked

Once details are entered click Save Changes

 

 

 

There is also an option to enter in Full Details for each guest within a booking, to do so click on the E to the right of their bed number/letter, fill in the information and click on Save Changes.

 

 

6.6 Change Main Guest Details and Booking Information

 Select the booking. Click the Details tab on the left. Change the information e.g. address, phone number, DOB, email, rate, name etc. Click Save Changes

 

 

 

 

6.7 Make a Group Booking

 

Follow the procedure of Updating Details as above

Within the Booking Details there is a group option

 

 

Click the box next to Group Booking

A tick will appear in the box

Select date within Release Date option

Click Save Changes

 

(Release dates are only available on Group Bookings)

 

6.8 Change Arrival Date/Number of nights/Departure 

Change Arrival Date

Select the booking

Click Arrival date

A pop up will appear

 

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