BPO : Password Reset


An active Master user can reset the password for the other master and non-master users in Backpackonline.


To do so, please go to Settings > User Setup > Edit User


Select the User you wish to reset the password for from the drop-down menu, type in the password, select Active and click on Save.




Properties can also contact the Global Market Support Team if they need to reset a Master User:

PH .   +353 15245888.

EMAIL. support@hostelworld.com


We provide urgent assistance outside the normal office hours(from 6pm to 10pm Monday-Friday) and during the Weekends by email UrgentSupport@backpackonline.com






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